First-time buyers often ask whether a supplier is safe after they already like the price. A better approach is to ask a complete set of questions before the deposit. The goal is not to make the supplier uncomfortable; it is to make sure both sides understand the order.
This checklist is built around the questions that repeatedly appear in buyer forums: payment safety, supplier identity, samples, production proof, inspection, DDP shipping, and refund terms.
Supplier and payment checks
- Does the supplier’s legal name match the invoice and bank account?
- Can the supplier explain whether it is a factory, trading company, or sourcing agent?
- Are deposit, balance, refund, and delay terms written?
- Will all communication and payment stay inside the agreed order record?
For the supplier side, start with our internal deposit risk checks for supplier bank accounts. DDPexpert’s China sourcing agent guide can also help buyers understand what a third party should verify.
Product and inspection checks
- Are material, size, color, logo, packaging, labels, and carton marks confirmed?
- Has the sample been approved in writing?
- Can the supplier show production photos before inspection?
- Will shipment wait until inspection evidence is approved?
For quality control, use our internal article on handling failed inspections before balance payment. DDPexpert’s pre-shipment inspection guide explains what evidence should exist before goods leave the factory.
Shipping and document checks
- Is the quote EXW, FOB, DAP, or DDP?
- Who handles customs clearance, duty, tax, and final delivery?
- What documents will be provided before pickup?
- Who is responsible if customs requests more information?
Before shipment, compare your file with the internal shipment document pack checklist. For shipping options, DDPexpert’s freight forwarding from China guide is the natural next read.
Final recommendation
A first supplier order should not depend on trust alone. Ask clear questions, keep the answers in writing, and connect payment to proof of product, production, inspection, documents, and delivery responsibility.
